Where are you based?
We are located in Newcastle, on the central coast of NSW. Our Handcrafted Australian Furniture products are made with love from our workshop right here, locally within Newcastle NSW.
Can I order a custom stone furniture item?
Absolutely! We know that each home is different and love to offer our customers an opportunity to create a custom stone furniture piece that is the perfect fit for their home. That is the beauty of each stone furniture item being handmade by us. If you are after a custom piece feel free to submit a Custom Stone Quote Form.
How do I care for my custom stone furniture pieces?
At Unrivalled Stone we design our custom stone furniture pieces to be enjoyed beyond one generation – sometimes this means they need a little TLC. Lithofin is the world leader in natural stone cleaning and protection products. We recommend the following products to look after your special pieces:
- Lithofin MN Easy-Care: This product cleans, enhances and maintains the surface in one action. Buy here.
- Lithofin Easy-Clean: For everyday cleaning of small stone surfaces. This product will enhance the appearance of the stone and leave a pleasant odour. Buy here.
- Lithofin MN Stain-Stop: This product protects absorbent, stain sensitive natural stone surfaces from staining. Buy here.
- Lithofin OIL-EX Stain Remover: This product removes stubborn grease and deep oiled staining. Buy here.
Do you have a furniture showroom?
Not yet! But we do have local Newcastle stores that are stocking our custom furniture items. If you are wanting to know who stocks our furniture items or want to see more photos of products please email hello@unrivalledstone.com.au or send a message via Instagram account – instagram.com/unrivalled.stone.
We also offer viewings of our stone for Newcastle-based people. Shoot us an enquiry if you would like to organise a viewing.
Tell me more about shipping?
At the moment all of our homewares and custom stone furniture are available to be shipped in Australia. We offer a flat rate for furniture items depending on what state we are delivering to. If you are ordering more than two stone furniture items the rate will increase. If you have any further questions email us at hello@unrivalledstone.com.au or on Instagram – instagram.com/unrivalled.stone.
We also offer pick up from our workspace in Newcastle NSW.
Can I return a product?
If you would like to return your item please get in touch with us within 24 hours of receiving your item. Please note that you will need to cover the return postage costs. Refunds aren’t available for items that are on sale. Unfortunately we can’t accept returns of our handcrafted Australian furniture unless there is a fault with the item.
Due to the nature of Travertine stone, there are holes and distinct differences in each piece. If you are concerned please contact us directly and we can provide you with photos of the finished piece prior to sending.
How long will it take for me to receive my product?
All custom stone furniture pieces are made to order, please allow 6-12 weeks for pieces to be produced. If you need your items earlier, please contact us directly at hello@unrivalledstone.com.au or send us a message on Instagram – instagram.com/unrivalled.stone.